Paul Bay


Paul has 30 years of experience working at a global level in brand communications and organisational change sectors, starting with roles at worldwide advertising agencies - McCann Erickson, Leo Burnett and M&C Saatchi. He then became Director of Communications for Levi Strauss EMEA. Paul was also a well-respected member of the World Federation of Advertisers.Paul set up boutique consultancy citizenbay in 2004, to help companies shake things up in their organisational culture and brand communication so that a more curious, inspired and profitable business can emerge. Clients include IKEA, Proctor & Gamble, Sony Music, Samsung, Goo Technologies, BBC Worldwide & The Economist, plus SMEs, agencies, start-ups and tech companies. He also runs Citizenbrand, a personal branding agency for business owners, senior management and people in the public eye. He lectures (Google, several universities) on organisational change, and speaks (TEDx, Imagination, WFA, World Media Group)

dont miss

What Clients Want = What Suppliers Think They Want?

Paul shares his 30 years of experience working in the marketing services space (client, agency & consultancy) and explores what a good relationship with clients looks like. He''ll also discuss the mistakes many companies make when securing clients. With a room full of clients, he''ll also summon input from the experiences of those present. Generating leads and pitching your offering is critical - knowing how to hold on to your clients is essential.